Practoze Technologies Private Limited (“us”, “we”, or “Practoze”, which also includes its affiliates) is the author and publisher of the internet resource www.practoze.com (“Website”) on the world wide web as well as the software and applications provided by Practoze, including but not limited to the mobile application ‘Practoze’, and the software and applications of the brand names ‘Practoze Ray’, ‘Practoze Tab’, ‘Practoze Reach’, ‘Hello’, and ‘Health Account’ (together with the Website, referred to as the “Services”).
Generally some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, or through any interaction with us via emails, telephone calls or other correspondence, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You hereby consent to the collection of such information by Practo. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:
The information collected from you by Practo may constitute ‘personal information’ or ‘sensitive personal data or information’ under the SPI Rules.
“Personal Information” is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.
The SPI Rules further define “Sensitive Personal Data or Information” of a person to mean personal information about that person relating to:
Practoze will be free to use, collect and disclose information that is freely available in the public domain without your consent.
Practo strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Practo Website and Services are not intended for use by minors, Practo respects the privacy of minors who may inadvertently use the internet or the mobile application.
As a Practitioner, you may be required to provide us with information regarding your [name, mobile number, email address], and such other information as requested on the Practitioner registration page to create an account. Practo may send email and/or SMS confirmations or other communications to End-Users in connection with their bookings, appointments or other interactions with you, if such interactions have been facilitated by Practoze.
As a Practitioner, you may avail of the listing service without registering for an account by providing information regarding your [name, mobile number, email address], and such other information as requested by any of Practo’s employees or agents who contact you in person or by telephone. In such event, Practo will maintain this information if and until you choose to register for an account, for which Practo may contact you from time to time. Practo will, after such information is collected from you, send you a confirmation email confirming the information provided and the fact that you will be listed on the Website. In the event you do not wish to be so listed on the Website, please inform Practoze immediately at email@example.com
You will be required to create an account and may be required to provide Practo with information regarding your [name, mobile number, email address], and such other information as requested by Practo on the Ray and/or Tab Practitioner registration page, in order to complete your registration. Upon registration, Practo will access non-personally identifiable information of your patients from your patient records. You agree to make your patients fully aware of such access. Practo reserves the right to extend and withdraw ‘ABS’ (also known as Instant) functionality to you at its sole discretion, based on the number of End-User appointments being honoured by you. The extension or withdrawal of such facility shall be intimated to you by Practo. You have an option under these products to switch on ‘End-User Feedback’. This will mean that you are giving one or more patients’ contact details to Practo’s feedback system. End-Users may choose to send feedback anonymously too, in which case you agree that you have no objection to such anonymous feedback. The feedback system will then send an SMS and email to the patient(s) asking for feedback which may then be published on the Website. You agree to make your patients fully aware of the possibility of their receiving such feedback queries.
You will be required to create an account and may be required to provide Practo with information regarding your [name, mobile number, email address], and such other information as requested by Practo on the ‘Practoze Reach’ Practitioner registration page, in order to complete your registration.
You may be required to create an account and may be required to provide Practoze with information such as your name, mobile number, email address, and such other information as requested by Practo on the Practoze Consult registration page in order to complete your registration.
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